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FREQUENTLY ASKED QUESTIONS
Can I make my own prints?
Yes, of course you can if you have ordered a DVD or a
package that includes a DVD, but only for personal use for
yourself, friends, and family. Basically, you can do anything you want with the
photos except sell them for profit. The photography agency holds the
primary copyright to all images. If you wish to sell any of your images to
a third party for profit, please contact us for pricing to obtain full
copyright.
Are you insured?
Yes, Steel Photography is fully insured with an
insurance company that provides specific coverage for photographers. You
are covered for anything you may be liable for due to the photographer.
Written proof of insurance is provided upon request if you or your location need
it.
What type of equipment do you use?
Steel Photography uses Canon professional digital
cameras and equipment.
Does the photographer have backup equipment?
Yes, all photographers carry at least two cameras and
lenses and additionally nearly two of every piece of equipment that will be
used.
Is a second photographer available?
Yes, we can provide a second photographer. The rate
will be 50% of the original photography fee.
Are there any hidden costs?
No, all fees are quoted and invoiced right from the
beginning. Our basic packages include photography and online proof gallery
for ordering. Albums, prints, etc. are always available afterwards. Additionally,
we also offer custom packages that include albums, prints, or credit for printed
items and is discounted from the full retail price if ordered in advance.
How many photos will I receive?
The number of photos varies for each wedding due to the
flow of the day; however in general, expect approximately 80 photos per hour of
photography. For example, you can expect to receive about 800 photos if the
photographer works for 10 hours. Generally, we photograph constantly trying to
capture anything that may have meaning for the day.
Why do you ask that we personally meet before the
wedding?
We like to have the photographer meet with you before
hand to be sure that everyone is on the same page and that there will be no
missed expectations. This also helps the photographer better understand
what type of personality you have and helps them to cater to your specifics
wishes or needs. It is also a great time to learn a few things about how
to do certain things that make for better photos.
Who makes the decisions on wedding day?
Whenever there is a dispute between what should or
should not be done, the bride ALWAYS makes the final decision no matter who
pays, if you hired a wedding coordinator, or there is a bossy mother in law.
Did we mention “THE BRIDE ALWAYS MAKES THE FINAL DECISION”, the photographer and
Steel Photography will always abide by the brides decision on all matters.
This really should need no further explanation of why.
How long do you keep our photos?
Unless there is a compelling reason not to do so, Steel Photography
will have your photos in archive indefinitely.
Is there anything I can do to help the photographer
get better photos?
Yes, read the literature that is sent to you and fill anything out as best you can. There is some required paperwork such as the contract that is required and some paperwork that is optional. Just remember that by giving us more information the better your photos will be, however as long as we know when, where, and what time, you will still get great photos, but with a well planned itinerary, we can be better prepared to ensure there are few if no missed shots. We would at least like to verbally go over the optional items with you when we meet. You will also be given some verbal and printed tips on how to do certain things that make better photos. The primary thing you can do is always pause and count to 3 during important moments. The key is to really take your time during precious moments.